company location

   Current opening

   Project Managers
   4 - 6 years Experience
   Technologies - SAP, Wi-MC,
   Dot.Net, Java etc.

   Sr. SAP Consultants
   3 - 5 years Experienced SAP
   Certified / Non-Certified

   Web Developer
   3 - 4 years Experienced
   Technologies - Ajax,Joomla,PHP.

   .NET Professionals
   2 years Experience

   Apply Now

Why Outsource?

The top reasons cited by companies for choosing outsourcing are summarized below:

  • 29% - Cutting operating costs
  • 13% - Avoiding needed investment
  • 29% - Focusing on core business
  • 14% - Inability to staff appropriately
  • 14% - Upgrading to current service levels

Advantages for outsourcing to Shalom.

  • Large Educated Population: India is home to the largest educated English-speaking graduates in technical, marketing, engineering, and medical fields in the world. Entrance into reputed Colleges and Universities in India are even more competitive than the best in the U.S.
  • Low Turnover: Customer care centers in the United States experience very high turnover, usually 40% to 70% per year. Considering the time and costs associated with training new CSRs, it becomes difficult to maintain quality service at a low cost. Since Indian call centers have only an average 5% of turnover.
  • Low Costs: Compared to American call centers, outsourcing with Shalom would save you at least 50% in operational expenses.
  • Complimentary Time Zone: The time zone difference between the U.S. and India is about 12 hours. This means that a job submitted in the evening at 6 p.m. PST, reaches India at 6 a.m. and is completed by 6am PST the following morning - saving you an entire work day!
  • Increased operational efficiency and effectiveness: Shalom provides and manages world-class billing and customer care solutions with contracted service level agreements for online system availability, bill timeliness, bill accuracy, and critical outputs.
  • Improved revenue stream and cash flow: Shalom helps you attain a more predictable cost structure that closely matches your revenue stream and cash flow, allowing you to focus on your core business.